Does Kajabi Have A Forum

kajabi-review

One day, two software enthusiasts meet at a church. A few years later, they build a million-dollar company that is helping thousands escape the jobs they hate and realize their dreams. Thus, Kajabi was born. Does Kajabi Have A Forum

The vision was simple. Kajabi founders Kenny Rueter and Travis Rosser understood that people have stories and knowledge to share, and they wanted to create a single platform that would help their customers do that.

If you are a content creator, you might have heard about Kajabi. It is among the most popular platforms for selling online courses and the best in regards to integration.

With so many choices out there that are comparatively cheaper, what makes creators choose Kajabi? Is it really worth the money? In this guide, we review the salient features Kajabi has to offer and give you an inside look in the way the system works for you and your business.

General Overview Does Kajabi Have A Forum

Pros

  • Highly integrated platform that features a lot of tools
  • Excellent Customer Care
  • User-friendly
  • Allows creators to easily market their products
  • Has more accessible customizable themes
  • Uses Wistia as video host
    • Great email marketing tools

Cons

  • Kajabi pricing is somewhat more expensive than other platforms
  • No feature to create certificates natively
  • Assessment customization is limited
    • Users need coding skills for editing site post photos

What’s Kajabi?

If you would like to market online courses, Kajabi is a fantastic spot to do your business in.

Kajabi is an online class platform which enables users to enhance their careers using just one site. It does all –from creating courses, marketing, and selling them individually or via a membership system.

How Kajabi Works

Kajabi gives you a platform to create and sell online courses and market them so you can profit from the activity. The first thing you need to do is to purchase a plan from them. You have three options for this, which is discussed later in this review.

From there, you can easily set up your account and upload your content. It goes without saying that you have to record your video lectures first. If you need tips for this, check this awesome post out. Next, you should visit the lesson editor to upload the videos and provide the description and titles.

If you want to add quizzes, you can also do this by simply typing up the questions and supplying the options (if it’s a multiple-choice type).

Then, Kajabi also lets you build pipelines. These are mechanisms that enable you to turn leads into customers by providing more effective marketing funnels. Together with the pipelines, you can market your products by offering freebies that require the leads to enter their email addresses. As soon as you have these addresses, you can contact your leads through the measures Kajabi has, which is also possible to customize.

When a client decides to buy in, you are able to process payments through the website. You can do all these without having to leave the system.

However, there are some features that are not found in Kajabi, which are discussed in later sections of the review. But overall, Kajabi is a powerful platform which you can use to kickstart your internet eLearning business.

For a quick discussion on how Kajabi can grow your business, check this video out:

Why Should You Even Consider Kajabi?

Kajabi is the most integrated online course platform today. This means that you don’t need to use as many third party websites to run your entire business. As a result, you can sell online classes without paying extra for a lot of tools. It is interesting to note that some businesses are now going 100% online by selling courses.

Though some would hesitate to migrate into Kajabi due to its comparatively higher pricing, it will offer benefits in the future because it requires no trade costs and you will have less parties to cover because the majority of the basic tools are contained in the Kajabi plans.

This is also an extremely user-friendly platform and the customization is pretty simple. You can make an online business in no time with Kajabi even without learning how to code.

Kajabi as a Tool for the Non-Tech Savvy

Some people who are great at teaching might not be technologically inclined enough to share their knowledge and information online. But the creators of Kajabi have considered this and aimed to solve the problem by making the site easily accessible and understandable even to those who have problems with computer work.

Almost All-in-One

As mentioned earlier, Kajabi integrates the majority of the basic tools in their system to enable content creators to do all their work in one platform. One of the most troublesome areas to understand if you are not that tech savvy is the way to work with different sites and integrate all of them into your company.

This is where Kajabi comes to the rescue. Save for a few minor features that the developers are working on, you can pretty much run your internet business using only Kajabi. The website allows you to create content, market your products, provide coupons for discounts, follow up on leads, and handle payments.

Tutorials

Kajabi provides a wide assortment of video tutorials created especially for beginners. They call this the Hero University, and it provides the users advice on how to go about with the various steps in creating and developing your business.

Kajabi has tutorials on subjects like making the online course, marketing your products, and payment processing. These tutorials can be found in both text and video formats.

All you have to do is go into the Assistant Bar at the top and type out whatever problem you are having, and it will show you the related tutorials.

Customer Support Does Kajabi Have A Forum

If you are having problems with solutions that are not found in the Kajabi online tutorials, the next step is to contact customer service. The Kajabi customer support team is among the best. So if you’re stuck on an issue, you can always rely on them to provide you with the answers you need.

If you opt to get the most expensive plan, you get access to a round-the-clock Kajabi support team that provides you with a live chat.

However, please note that in the event you get just the Kajabi Basic Plan, their team will not be available to you always. You only get them on weekdays from 9 a.m. to 7 p.m.. The Basic Plan customer service operates on a ticket system, however you’ll find an answer within the day.

This is among the reasons why the more expensive plans are worth the additional money if you’re not confident about your tech skills. The other two Kajabi plans provide a 24/7 access to support while the Basic does not.

How to Use Kajabi: The Basics

Creating a Class

To create a course in Kajabi, all you will need to do is click on the New Product button located in the upper right side. From there, you can choose from 4 different kinds of products you want to create. These are called product blueprints:

  • Mini course
    • A mini course is a smaller class that is easy to complete and is often used to build brand value.
  • Online Course
    • These are your bigger courses that are much longer.
  • Evergreen Training
    • This option allows you to drip feed content to boost engagement and discipline among your students.
  • Blank
    • If you would like to fully customize your course, you have this choice.

The next thing to do would be to click on the Generate Online Course Product button. Kajabi will then prompt you to type a name for the product. After doing so, you will see a page with a predetermined outline. Uploading and editing this portion is fairly straightforward. You can easily drag around the concept tabs to change their arrangement. This is how your course will be arranged.

The page includes a few headings which are called categories. They’re set in a gray backdrop. They just serve as organizational tools. The critical matters are contained in the articles, which you can see in the white background. This is what you may click on to go to the lesson editor.

Uploading Content

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Videos Does Kajabi Have A Forum

Once you have made your primary online course skeleton, it is time to upload your pre-made videos. It’s not at all hard to do so in Kajabi. You will see an icon immediately that would allow you to upload a video or an assessment.

1 nifty feature Kajabi has is the ability to upload multiple videos at once, and the website will automatically turn them into articles that you can then later on edit. This saves your time in clicking on the post tabs one by one and uploading the video files separately.

Among the most attractive characteristics of Kajabi is its use of Wistia as its video host. If you examine this in terms of cost, the use of Wistia alone justifies your purchase of a Kajabi plan. A month with Wistia will cost you $99. With $20 more, you get the yearly paid Basic Kajabi Package with all its features.

Assessments

Assessments are extremely important in keeping the students engaged and ensuring they are getting the most from their lessons, and Kajabi knows this. It is also an important tool if you go for content locking, which is discussed later in this review.

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There’s also a Kajabi feature that automatically sends extra materials to attendees who do not succeed on the examinations to help them understand the classes.

Kajabi makes it easy to create quizzes after every lesson presented. You simply have to type questions and choices in the lesson editor, which is straightforward. However, we must admit that Kajabi is a bit limited when it comes to the assessment area for a few reasons.

First, it is not very flexible in regards to the content which you can add to a lesson. You’re not permitted to have a video and an assessment under precisely the same lesson category.

Second, Kajabi doesn’t support advanced customization of the quizzes. It doesn’t allow users to have query banks or randomize the questions.

But, Kajabi does support different styles of quizzes such as multiple-choice and paragraph-style questions. It can also immediately give the results after each assessment.

Additionally, Kajabi supports an assignment submission feature which enables students to upload files for you to check later on.

Photos

Kajabi also lets you upload a poster photograph for each lesson, which may be helpful to keep your students interested. Instead of seeing plain texts of the lesson names on the list, they will have a visual representation of these lessons. This can easily be done by clicking on the Pick File button on the right side of the editor.

Certificates Does Kajabi Have A Forum

1 area of Kajabi that needs improvement is on certificate-making. While the website enables creators to give out certificates of completion, at present, it doesn’t have a feature that makes it possible for the admin to make certificates natively. This is one of the reasons why Kajabi is just an almost all-in-one platform.

To make certificates of completion, you can employ the services of third parties such as Canva, Google Slides, or SmartDraw.

Kajabi also does not indicate the amount of time spent in learning the course or any continuing education credit. This is a huge deal for those who wish to opt for eLearning to earn credit. We think Kajabi needs to offer a solution for this.

Downloads

If you want to add a document that you believe may be useful for your students, you can do this on the exact same lesson editor page. This is found in the Downloads section in the right side of the page.

Whatever file you upload there will be downloadable for your students while they are on that particular lesson.

Body

In this section, Kajabi permits you to add a description of the lesson or a transcript of your video. The transcripts can help attendees when they want to review but don’t need to watch the videos again. If you opt only for a description, then it allows the students to know what the lesson is going to be about and what topics you discussed in that specific video.

Student Interactions Does Kajabi Have A Forum

Community

Kajabi understands it is important to have a place where members and students can discuss about the topics presented in the course materials. This way, they can have access to valuable information not only from the course creator but also from their fellow pupils.

Does Kajabi Have A Forum

For years, creators have used a different platform for this job such as Facebook. This needed members to join Facebook groups to interact with each other. But with Kajabi, members don’t have to go someplace else to ask questions and explore the lessons because it has incorporated this system in a feature called the Community.

These forums are so valuable that Kajabi even allows patrons to pay for access to the Community alone. The Community allows the creator to efficiently address student inquiries while providing the same opportunity to other members.

This is very good news for the creators when it comes to profits also. Because the Community may be a standalone product, those who are hesitant to purchase the entire course could just opt to pay for access to the talks.

Topic Organization

A common problem with forums (as evidenced by a lot of Facebook groups) is that it’s quite tough to follow certain topics because of the lack of organization. This makes it hard to really listen to your audience and understand them, which is a common mistake for online course businesses.

Kajabi solves this problem by allowing the webpage administrator to organize and reorganize the feeds. The admin can categorize the queries by subject, and it also has a pin capability which enables him or her to transfer it to the peak of the feed.

In general, the Community feature is an advantage offered by Kajabi that is not found in the majority of its competitors. This is a welcome addition to any online course business because it enables the creation of a forum natively. This is one of the reasons why Kajabi is the ultimate one-stop shop for your internet business today.

Content Access

Depending on your taste, Kajabi offers options regarding how you can go about in allowing the class materials to be accessed by your pupils. You can either allow your students to access all of the lessons at once, drip feed them over a period of time, or lock them. This last option tends to improve engagement since there’s a requirement to finish a lesson first before moving on to another one.

Dripping Course Content

As the name suggests, this option allows the admin to release content slowly rather than pouring it all at one time. Kajabi has this capability to allow the creator to make available categories within a course after a certain number of days after a student has enrolled.

It’s really only scheduling time when a particular course material shows up on the pupil’s page. There are many benefits to this system.

First, this is a great way to keep the student interested in coming back to review the page and check whether a new material has been posted. Secondly, it prevents students from jumping too far ahead and skipping possibly important lessons. Third, this feature is helpful once you opt for a membership-type subscription since it prevents the pupils from downloading and viewing all of the materials at once. This equates to more months under the membership, i.e., more profits.

Content Locking

This feature may be helpful so that the students wouldn’t be overwhelmed with all the classes. This is a good way to set up their heads to take each lesson little by little.

If you choose to unlock another lesson by letting the student pass an assessment first, this can significantly increase their participation and makes sure that they understood all of the important concepts first before moving on.

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Course Analytics Does Kajabi Have A Forum

This Kajabi feature is beneficial in improving your course content in the future. What it does is generate heatmaps and video content stats. In this way, you will know at what stage your students became disengaged with the content. Thus, it shows you data on where your viewer’s interest has peaked or diminished.

Specifically, Kajabi generates the following course analytics:

Play Rate

This gives data on how a lot of individuals actually viewed a particular video. Some students may prefer to read the transcript and download the PDFs rather than actually watching the movies.

Average Engagement Does Kajabi Have A Forum

The information generated here is the average percentage of the whole video that viewers actually watched. Some students would opt to see only the first part of your movie and leap to the next lesson. This will give you an idea about how well you can keep your audience interested in what you have to say.

Visual Engagement Viewer

This feature creates a graphical overlay on your actual video. It shows you graphical representation of your students’ engagement in certain points of the video. Usually, people tend to stop watching at the start of the outro, so this gives you a general downward tendency.

Viewer Heatmaps

Just because your video is being played does not mean that the viewer is in fact watching it. Your student may keep the video content in the background when checking social media sites.

With the Viewer Heatmap, you are able to see which parts were not viewed by individual students and which were repeatedly watched. This may give you an idea of which parts of the lesson are significant or where your students are having a hard time processing thus necessitating them to return to that part.

Overall, Kajabi has an extremely useful variety of course analytics tools which you can use to create better content in the long run.

Blogging

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1 way to keep people interested in your products is to provide them with a blog where they can read about you and the topic you want to introduce to them. This can effectively generate leads that would turn curious visitors into paying clients.

Thankfully, Kajabi provides this feature to its users. Unfortunately, we have to point out that Kajabi needs plenty of improvement on this area.

An Image Problem

We mentioned previously that you don’t have to learn how to code so as to run your business with Kajabi. However, you may want to begin researching about fundamental coding if you want to personalize the photos on your Kajabi-powered blog.

When you upload a photograph in addition to a blog post, for example, the image will show up in the recommended image size, and unless you know how to work with html, you will have no other way to resize that photograph unless of course you employ someone to do it for you.

The text wrapping can also be a cause of headache since just like the image on top of the post, you can’t edit how text wraps around a photograph in the body of your site without going into the html and editing it accordingly.

There is also the issue of the lack of an image bank when you decide to upload a photograph. Suppose you need to add an image in your blog that you already have in one of your other posts. You would not be able to access that photo in the upload option, so when you want that added to a different post, you’ll have to have it in your computer or in Google Drive or you will need to download the image again.

This action admittedly can become rather tedious, and it’s one area Kajabi should work on.

Tags

Another thing which makes blogging in Kajabi a hassle is its inability to let you choose from existing tags for your posts. You understand how convenient it is to choose a tag in a WordPress post so that readers can easily refer to related posts from the same tag? That task is much harder with Kajabi.

When you want to add a label to a certain post in Kajabi, you must really remember the tag you want to include it under. Kajabi does not offer you the list of previous tags you’ve used. So you’ll have to rely on your memory or another list for this one.

So overall, Kajabi’s blogging game isn’t strong. It needs to improve on its blogging features since it could really be a pain to have to memorize tags and edit the html every time you need to make a blog post.

Marketing Tools by Kajabi

Kajabi offers lots of marketing features for you to promote your products. In the purchase price setting alone, you have the option to make an upsell. This contributes to a prompt which will show your customers another product offer after completing a buy. The other methods are discussed next.

Pipelines Does Kajabi Have A Forum

When you click on the Marketing tab on the left side of the site, you can view a subcategory named Pipelines. This is the tool Kajabi uses to simplify marketing and sales. It is essentially an automation for selling your products.

The name is inspired by the shape of actual pipelines. They are designed in a manner that they have the same diameter at both ends. This relates to Kajabi’s goal to turn the identical number of leads to the same number of paying customers. This is in fact an improvement on the famous sales funnels where a great number of leads would lead to a considerably smaller number of buyers.

kajabi-sales-funnel

Kajabi offers a couple of options for its own pipelines:

  • Free Report
  • Promotional Offer
  • Sales Page
  • Webinar
  • Product Launch
  • Virtual Summit
  • Blank

Creating a Pipeline

When you click on a product pipeline, it will show you a graphic of the steps that that particular pipeline would follow. Additionally, it comprises a video and a text that will explain how to best use that pipeline.

Assessing the pipeline contents is a breeze. It is very straightforward, and you can immediately see what your opt-in page would look like from the customer’s point-of-view.

It also lets you edit the emails which are sent to your leads, and you can do this conveniently on the same page. You will be given a template which you can choose to follow. This template is special because it was made by Brendon Burchard, one of the world’s leading high-performance coaches.

And because Kajabi wants its users not to overlook any important steps, in addition, it gives a mini checklist on the left side of this panel so you can check which actions are left to be edited.

Pipeline Analytics

Kajabi has a Pipeline Stats feature which lets you monitor how well your marketing plans are doing. Here, you are able to determine how each page and email of the pipeline is performing. It even provides you data on your earnings per view.

These analytics will be useful later on when you review your marketing plans and pinpoint which areas to improve on to generate more customers.

Pipelines is one of Kajabi’s strongest points. It is very effective in generating leads and in following up on these leads to turn advertisements into sales.

Automation

Email Marketing

When a visitor puts something in his or her cart and then abandons it without completing the purchase, you can set up Kajabi to send an email to that potential customer. This serves as a reminder of your deal and possibly in time will convince the person to eventually buy the product.

Due to automation, this is done without you working manually in tracking your customer’s activities.

Marketing Partners

Kajabi has partnered up with some of the greatest tools for email marketing. Specifically, it has incorporated the following into its system: ConvertKit, MailChimp, Drip, Aweber, and Active Campaign.

Affiliate Program Does Kajabi Have A Forum

We must point out that this choice is available only in the Growth and Pro Plans of Kajabi. This is not found in the Basic Plan, which is the cheapest option.

Kajabi understands the founder’s need to market their products through affiliate marketing. Thus, it has incorporated the essential features for affiliate program management.

This makes it easier for you and your partners to promote your products and give them the commission agreed upon.

Pricing Your Courses

Kajabi offers a very simple way of pricing your products. Just go to the Offers tab in the left side and click on Add New Offer. You even have the option to bundle your products and price them accordingly.

This is extremely handy especially if you’re trying to market the products. Instead of selling them individually, you have the choice to offer them as a set.

Moreover, you can choose if the payment will be one-time or on a subscription basis.

Once you make a new deal, it will prompt you to choose a title for this offer, the product that you will include, and the cost. Take note that at this stage, you may just choose one product, but don’t worry because in the later pages, you will have a great deal of options concerning bundles and payment choice.

From there, it is going to lead you to a page which will permit you to choose an internal title and to add a description. When you click on edit price it leads you to the pop-up that allows you to choose the following payment options:

  • Free
  • One-time Payment
  • Multiple Payments
    • Here, you can select the number of payments that have to be between 2 and 12.
  • Recurring Subscription
    • With this option, you can give your customers the option to try out your products for a specific number of days. Additionally, it provides you the option of how often you will bill your client.

It also allows you to choose the currency you want the cost to be in.

In this exact same page, you will have the option to add more products to the deal. This is the place where the bundles are created.

For some tips on pricing strategies, this post is very helpful.

Payment Methods

Kajabi partners with Stripe and Paypal for payment processing. As stated earlier, Kajabi does not charge transaction fees. However, you do need to answer for the cost of its payment method partners.

Paypal in particular makes it easier for you to pay your affiliates if that you have an affiliate program. All you have to do is export a list of all of your affiliate sales and use that file to do a Paypal Mass Pay.

In terms of refunds, you do not need to leave Kajabi to process those. The website has a system which enables you to process refunds without going to Paypal or Stripe.

Does Kajabi Have A Forum

Kajabi Pricing

Pricing is not among the strong points of Kajabi. In actuality, many people would think twice about using the platform because it is relatively more expensive than most of its counterparts. But with a highly integrated platform, you wouldn’t need to pay extra for additional services from third parties.

Thus, generally, we think that Kajabi is worth the money. Below, we discuss the Kajabi three-tiered pricing and the benefits you can get from each one. For a more thorough discussion, we have dedicated a complete article about the plans here.

Basic Plan Does Kajabi Have A Forum

The cheapest Kajabi plan starts at $119 if you choose to be billed yearly. If you decide on the monthly billing, however, it’s likely to cost you $149 per month.

The Basic Plan might be the most inexpensive option and it’s certainly a great place to start out, but we don’t recommend it if you are really serious about growing your small business. The package limits you to only three products and one site, and you can only have around a thousand members. However, the landing pages and marketing emails are unlimited.

You also have to schedule your queries about the site with the Basic Plan because the Kajabi customer service would only be able to assist you on weekdays, from 9 a.m. to 7 p.m. via a live chat.

Additionally, it does not include some of the most important advertising tools that you can find in the higher pricing tiers. So if you currently have an experience with course creating, you may want to take into account the Growth or Pro plans. Does Kajabi Have A Forum

Growth Plan

As the name implies, this pricing tier lets you grow your company with Kajabi significantly. For $50 more, you can upgrade to this tier and get five times more courses.

The monthly payment option would cost you $199, but if you choose to be billed annually, it will cost only $159.

Additional Features Does Kajabi Have A Forum

The best reason to consider this tier over the Basic Plan is the three important features that are not found in the less expensive choice: white-labeling, affiliate marketing, and automation.

By white labeling the website, you can erase all traces of Kajabi from your front-end site. All your patrons are going to see is a website which screams only you. This can be helpful when it comes to branding and promoting.

Affiliate advertising, on the other hand, comes handy once you opt to seek help from other influencers to advertise your products. This measure allows your following to grow and lets you reach out to more individuals who can be potential buyers. When you’re serious about developing your business, you will require the support of your fellow creators so you can tap into their audience also. This is one of the easiest ways to develop a following since you’re reaching out to people who are interested about the goods you are attempting to sell.

Finally, automation allows you to easily follow up with your students and keep them engaged. With this feature, you do not have to constantly monitor who among them need a bit more push to get the maximum out of your courses. Kajabi lets you automatically send out emails to students who haven’t been visiting your site or provide extra learning materials to those that aren’t doing well on the assessments. Does Kajabi Have A Forum

As a creator, we are aware that you’re not in the business to just make money. You would want your merchandise to be of value also. Businesswise, this is advantageous because if people are getting the value of what they paid for, they will be more inclined to return for more. It’s a win-win.

Customer Service

Unlike the Basic Plan, you can reach out to the Kajabi support service with any concerns any time of the day with the Growth Plan. You can contact their support team whenever you want, so if you would like to pull an all-nighter to work on the following class, you can be certain help is only an email away.

Pro Plan Does Kajabi Have A Forum

Now this is where the Kajabi pricing begins to truly become steep. It includes everything that the Growth Plan has but it allows you to have 100 products to sell. Additionally, it gives the user the ability to manage three sites and at most 20,000 members.

There’s still an infinite number of landing pages, but the marketing emails are limited to 2 million. We would wish it would also be unlimited just like the lower tiers since you are paying $200 dollars more than the Growth Plan.

You may get Kajabi’s Pro Plan for $399 per month for the monthly payment option and $319 in the event you would like to be billed annually.

Aside from the increase in the number of products, sites, and members, you also get to have access to the Experts Academy, where you can find out more about marketing your personal brand. It still has the 24/7 customer support service which allows a live chat with representatives.

The Kajabi Pro Plan is for those who have a fantastic amount of courses to sell. And with 25 admin users allowed under the program, you can outsource some of your work to workers. If you are able to do so, congratulations are in order. You have managed your business well.

Migrating to Kajabi Does Kajabi Have A Forum

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If you’re someone who is not new to the course-creating organization, you might have used other programs before. Whether this Kajabi review and others like it have convinced you that Kajabi is the better option, the next thing to be concerned about is the way to migrate all of your information.

You would not want to start from scratch, and you certainly wouldn’t want to inconvenience your present members. Fortunately, Kajabi allows you to migrate your members simply by importing their names and email address using a .csv file. However, you are limited to 500 members per import, so if you have more than that, you are going to have to take care of multiple imports.

The biggest drawback with migrating to Kajabi from a different platform is the fact that your current members have to reset their passwords because those wouldn’t be contained in the importation. This is an excellent sign, though because it means that the passwords are well-protected as the platforms can not access them. However, this extra task may not be welcomed by your patrons.

Does Kajabi Have A Forum

Conclusion Does Kajabi Have A Forum

Kajabi offers a lot of value for the price you pay. It’s a well-integrated system that allows even the novice to easily grow his eLearning business.

There are not much technical skills necessary to run an internet business with Kajabi. This allows creators to concentrate more on creating valuable content for their customers instead of wasting energy on building a professional-looking website. You have absolute freedom over your students’ data and pricing of your courses unlike other similar platforms. Kajabi also has many marketing features that will push your business to new heights.

With all the tools offered by the website, we can confidently recommend Kajabi to people who would like to make a career out of making online classes. It’s overall a wonderful tool to have to manage your online business from conception to selling.

Click here to see more about the pricing for Kajabi.

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