Kajabi Online Chat

kajabi-review

One day, two software enthusiasts meet at a church. A couple of years later, they build a million-dollar company that is helping thousands escape the jobs they hate and realize their dreams. Thus, Kajabi was born. Kajabi Online Chat

The vision was simple. Kajabi creators Kenny Rueter and Travis Rosser knew that people have stories and knowledge to share, and they wanted to create a single platform that would help their clients do that.

If you are a content creator, you might have heard about Kajabi. It is among the most popular platforms for selling online classes and the best when it comes to integration.

With so many choices out there which are comparatively cheaper, what makes creators choose Kajabi? Is it really worth the money? In this article, we review the salient features Kajabi has to offer and provide you an inside look in the way the system works for you and your company.

General Overview Kajabi Online Chat

Pros

  • Highly integrated platform that features lots of tools
  • Excellent customer support
  • User-friendly
  • Allows creators to easily market their products
  • Has more available customizable themes
  • Uses Wistia as video host
    • Terrific email marketing tools

Cons

  • Kajabi pricing is somewhat more expensive than other platforms
  • No attribute to create certificates
  • Assessment customization is limited
    • Users need coding skills for editing blog post photos

What Is Kajabi?

If you wish to sell online classes, Kajabi is a good spot to do your business in.

Kajabi is an online class platform that enables users to boost their careers using just one site. It does everything–from creating classes, marketing, and selling them separately or through a membership system.

How Kajabi Works

Kajabi gives you a platform to create and sell online classes and market them so you can profit from the activity. The first thing you need to do is to buy a plan from them. You have three options for this, which is discussed later in this review.

From there, you can easily set up your account and upload your videos. It goes without saying that you have to record your video lectures first. If you need tips for this, check this awesome post out. Next, you should visit the lesson editor to upload the videos and provide the description and titles.

If you would like to add quizzes, you could also do this by simply typing up the questions and providing the options (if it is a multiple-choice type).

Then, Kajabi also allows you to build pipelines. These are mechanisms that enable you to turn prospects into customers by providing more efficient marketing funnels. With the pipelines, you can promote your products by offering freebies that require the prospects to input their emails. Once you have these speeches, you can get in touch with your leads through the measures Kajabi has, which is also possible to customize.

When a customer wants to buy in, you can process payments through the website. You can do all these without having to leave the system.

However, there are a number of features that aren’t found in Kajabi, which are discussed in later sections of the review. But overall, Kajabi is a powerful platform which you can use to kickstart your internet eLearning business.

For a quick discussion on how Kajabi can grow your business, check this video out:

Why Should You Consider Kajabi?

Kajabi is the most integrated online course platform today. This means that you don’t have to use as many third party websites to run your whole business. As a result, you can sell online courses without paying extra for a lot of tools. It is interesting to note that some businesses are now going 100% online by selling courses.

While some might hesitate to migrate to Kajabi because of its comparatively higher pricing, it does offer benefits in the future since it requires no transaction costs and you will have less parties to cover because most of the basic tools are included in the Kajabi plans.

This is also a very user-friendly platform and the customization is pretty straightforward. It is possible to create an online business in no time with Kajabi even without learning how to code.

Kajabi as a Tool for the Non-Tech Savvy

Some men and women who are great at teaching may not be technologically inclined enough to share their knowledge and information online. But the founders of Kajabi have considered this and aimed to solve the problem by making the site easily accessible and understandable even to those who have problems with computer work.

Almost All-in-One

As mentioned earlier, Kajabi integrates most of the basic tools in their system to enable content creators to do their work in a single platform. One of the most difficult areas to understand if you’re not that tech savvy is how to work with other sites and integrate all of them into your company.

This is where Kajabi comes to the rescue. Save for a couple of minor features that the developers are still working on, you can pretty much run your online business using just Kajabi. The site allows you to create content, market your products, provide coupons for discounts, follow up on leads, and handle payments.

Tutorials

Kajabi provides a wide range of video tutorials made especially for beginners. They call this the Hero University, and it provides the users advice on how to go about with the various steps in creating and developing your organization.

Kajabi has tutorials on subjects like making the online course, marketing your goods, and payment processing. These guides are available in both text and video formats.

All you have to do is go into the Assistant Bar at the top and type out whatever issue you are having, and it will show you the relevant tutorials.

Customer Support Kajabi Online Chat

If you’re having problems with solutions that aren’t located in the Kajabi online tutorials, the next step is to contact customer service. The Kajabi customer support team is among the best. So if you’re stuck on an issue, you could always rely on them to supply you with the answers you need.

If you opt to get the most expensive plan, you get access to a round-the-clock Kajabi support team that provides you with a live chat.

However, please be aware that in the event you get only the Kajabi Basic Plan, their team will not be accessible to you always. You only get them on weekdays from 9 a.m. to 7 p.m.. The Basic Plan customer service functions on a ticket system, however you’ll get an answer within the day.

This is one of the reasons why the more expensive plans are worth the extra money if you are not confident about your tech skills. The other two Kajabi plans provide a 24/7 access to support while the Basic does not.

How to Use Kajabi: The Basics

Creating a Class

To create a course in Kajabi, all you need to do is click on the New Product button located in the top right side. From here, you can choose from 4 distinct sorts of products you would like to produce. These are called product blueprints:

  • Mini course
    • A mini course is a smaller course which is easy to finish and is often used to build brand value.
  • Online Course
    • These are your bigger courses that are much longer.
  • Evergreen Training
    • This option allows you to drip feed content to increase engagement and discipline among your students.
  • Blank
    • If you would like to fully customize your course, you have this option.

The next thing to do is to click on the Generate Online Course Product button. Kajabi will then prompt you to type a name for the course. After doing so, you will see a page with a predetermined outline. Uploading and editing this portion is fairly straightforward. You can easily drag around the concept tabs to change their arrangement. This is the way your course is going to be arranged.

The page contains a few headings which are called categories. They are set in a gray background. They just serve as organizational tools. The critical matters are contained in the articles, which you can see in the white background. This is what you will click on to go to the lesson editor.

Uploading Content

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Videos Kajabi Online Chat

Once you’ve made your main online course skeleton, it’s time to upload your pre-made videos. It’s not at all hard to do so in Kajabi. You can see an icon immediately that would allow you to upload a video or an assessment.

1 nifty feature Kajabi has is the ability to upload multiple videos at once, and the website will automatically turn them into articles which you can then later on edit. This saves your time in clicking on the post tabs one by one and uploading the videos separately.

One of the most attractive characteristics of Kajabi is its use of Wistia for its video host. If you examine this in terms of price, the use of Wistia alone already justifies your purchase of a Kajabi plan. Per month with Wistia will cost you $99. With $20 more, you get the yearly paid Basic Kajabi Package with all of its benefits.

Assessments

Assessments are very important in keeping the students engaged and ensuring they are getting the most from the lessons, and Kajabi understands this. Additionally it is an important tool if you go for content locking, which is discussed later in this review.

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There is also a Kajabi feature that automatically sends extra materials to attendees who don’t succeed on the assessments to help them understand the classes.

Kajabi makes it easy to create quizzes after each lesson presented. You simply have to type questions and choices in the lesson editor, which is straightforward. However, we have to admit that Kajabi is somewhat limited when it comes to the assessment area for a few reasons.

First, it is not very flexible in regards to the content that you can add to a lesson. You are not permitted to have a video and an assessment under precisely the same lesson category.

Second, Kajabi doesn’t support advanced customization of the quizzes. It doesn’t allow users to have query banks or randomize the questions.

But, Kajabi does support different styles of quizzes such as multiple-choice and paragraph-style questions. It can also immediately give the results after each assessment.

In addition, Kajabi supports an assignment submission feature which allows students to upload files for you to check in the future.

Photos

Kajabi also lets you upload a poster photo for each lesson, which may be helpful to keep your students interested. Instead of seeing plain texts of the lesson names on the list, they will have a visual representation of those lessons. This can easily be done by clicking on the Pick File button on the right side of the editor.

Certificates Kajabi Online Chat

1 area of Kajabi that requires improvement is on certificate-making. While the site allows creators to give out certificates of completion, at present, it does not have a feature that enables the admin to produce certificates natively. This is among the reasons why Kajabi is only an almost all-in-one platform.

To create certificates of completion, you can employ the services of third parties such as Canva, Google Slides, or SmartDraw.

Kajabi also doesn’t indicate the amount of time spent in learning the course or any continuing education credit. This is a big deal for those who would like to opt for eLearning to earn credit. We think Kajabi should provide a solution for this.

Downloads

If you wish to add a document which you believe may be useful for your students, you can do this on the exact same lesson editor page. This is found in the Downloads section in the right side of the page.

Whatever file you upload there’ll be downloadable by your students while they are on that specific lesson.

Body

In this section, Kajabi allows you to add a description of the lesson or even a transcript of the video. The transcripts can help students when they want to review but do not need to watch the videos again. If you opt just for a description, then it enables the students to know what the lesson will be about and what topics you discussed in that particular video.

Student Interactions Kajabi Online Chat

Community

Kajabi understands it is important to have a place where students and members can talk about the subjects presented in the course materials. By doing this, they could have access to valuable information not just from the program creator but also from their fellow pupils.

Kajabi Online Chat

For years, course creators have used a different platform for this job such as Facebook. This required members to join Facebook groups to interact with each other. However, with Kajabi, members don’t need to go someplace else to ask questions and discuss the lessons as it has integrated this system in a feature called the Community.

These forums are so valuable that Kajabi even allows patrons to pay for access to the Community alone. The Community allows the creator to effectively address student inquiries while providing the same opportunity to other members.

This is great news for the creators in terms of profits also. Because the Community may be a standalone item, those who are hesitant to purchase the entire course could just opt to pay for access to the discussions.

Topic Organization

A frequent problem with forums (as evidenced by a lot of Facebook groups) is that it is quite hard to follow certain topics due to the lack of organization. This makes it hard to really listen to your audience and understand them, which is a common mistake for online course businesses.

Kajabi solves this problem by allowing the page administrator to organize and reorganize the feeds. The admin can categorize the queries by topic, and it also has a pin capability which enables admin to transfer it to the peak of the feed.

In general, the Community feature is an advantage provided by Kajabi that is not found in the majority of its competitors. This is a welcome addition to any online course business because it enables the creation of a forum . This is among the reasons why Kajabi is the greatest one-stop shop for your online business today.

Content Access

Depending upon your preference, Kajabi offers options as to how you can go about in letting the course materials to be obtained by your students. You can either allow your students to access all of the classes at once, drip feed them over a period of time, or lock them. This last option tends to improve engagement since there’s a requirement to complete a lesson first before moving on to the next one.

Dripping Course Content

As the name implies, this option enables the admin to release content gradually rather than pouring it all at once. Kajabi has this capability to enable the creator to release categories within a class after a certain number of days after a student has enrolled.

It’s really nothing more than scheduling time when a specific course material shows up on the pupil’s page. There are many benefits to this system.

First, this is a excellent way to keep the student interested in coming back to review the page and check if a new content material has been posted. Secondly, it prevents students from jumping too far ahead and skipping possibly important lessons. Third, this feature is useful once you opt for a membership-type subscription since it prevents the students from downloading and seeing all of the materials simultaneously. This equates to more months under the membership, i.e., more profits.

Content Locking

This feature might be helpful so that the students would not be overwhelmed with all the lessons. This is a good way to set up their minds to take each lesson little by little.

If you choose to unlock the next lesson by letting the student pass an assessment first, this can significantly increase their engagement and makes sure that they knew all of the important concepts first before moving on.

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Course Analytics Kajabi Online Chat

This Kajabi feature is helpful in boosting your course content in the future. What it does is create heatmaps and video content stats. This way, you’ll know at what stage your pupils became disengaged with the content. Therefore, it shows you info on where your viewer’s interest has peaked or diminished.

In particular, Kajabi generates the following course analytics:

Play Rate

This provides data on how a lot of people actually viewed a particular video. Some students may prefer to read the transcript and download the PDFs rather than actually watching the movies.

Average Engagement Kajabi Online Chat

The information generated here is the average percentage of the entire video that audiences actually watched. Some students would opt to watch only the first part of your video and leap into the next lesson. This gives you an idea about how well you can keep your audience interested in what you have to say.

Visual Engagement Viewer

This feature creates a graphical overlay on your video. It shows you visual representation of your students’ engagement in certain points of the video. Usually, people tend to stop watching at the beginning of the outro, so this gives you a general downward tendency.

Viewer Heatmaps

Just because your video is being played does not mean that the viewer is actually watching it. Your student can keep the video content in the background when checking social networking sites.

With the Viewer Heatmap, you have the ability to see which parts were not viewed by individual students and which were watched. This may give you an idea of which parts of the lesson are important or where your students are having a hard time processing thus necessitating them to return to that part.

Overall, Kajabi has an extremely practical variety of course analytics tools which you can use to create better videos in the future.

Blogging

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One way to keep people interested in your products is to provide them with a site where they can read about you and the subject you want to introduce to them. This can effectively generate leads which would turn visitors into paying clients.

Thankfully, Kajabi offers this feature to its users. Unfortunately, we have to point out that Kajabi wants a lot of improvement on this area.

A Picture Problem

We mentioned previously that you do not have to understand how to code in order to run your business with Kajabi. However, you might want to start researching about basic coding if you wish to customize the photos on your Kajabi-powered blog.

When you upload a photo on top of a blog post, for example, the image will appear in the recommended image size, and unless you know how to work with html, you will have no other way to resize that photo unless of course you hire somebody to do it for you.

The text wrapping can also be a cause of headache because just like the image on top of the post, you can not edit how text wraps around a photo in the body of your site without going into the html and editing it accordingly.

There’s also the problem of the absence of an image bank when you choose to upload a photograph. Suppose you need to add an image in your blog which you currently have in one of your other posts. You would not be able to access that picture in the upload option, so once you need that added to another post, you’ll have to get it in your computer or at Google Drive or you’ll need to download the picture again.

This activity admittedly can become rather tedious, and it’s one place Kajabi should work on.

Tags

Another thing which makes blogging in Kajabi a hassle is its inability to allow you to pick from existing tags in your posts. You understand how easy it is to choose a tag in a WordPress post so that readers can easily refer to related articles from the exact same tag? That task is much harder with Kajabi.

When you need to add a label to a certain post in Kajabi, you must actually remember the tag you need to include it under. Kajabi does not offer you the list of previous tags you’ve used. So you’ll need to rely on your memory or another list for this one.

So overall, Kajabi’s blogging game isn’t strong. It needs to improve on its blogging features since it could really be a pain to have to memorize tags and edit the html every time you want to make a blog post.

Marketing Tools by Kajabi

Kajabi offers lots of marketing features for you to promote your products. In the price setting alone, you have the choice to create an upsell. This contributes to a prompt which will show your customers the following product offer after completing a purchase. The other methods are discussed next.

Pipelines Kajabi Online Chat

When you click on the Marketing tab on the left side of the website, you can view a subcategory named Pipelines. This is the tool Kajabi uses to simplify sales and marketing. It is basically an automation for selling your products.

The name is inspired by the shape of actual pipelines. They are designed in a way that they have the exact same diameter at both ends. This relates to Kajabi’s aim to turn the identical number of leads to the same number of paying clients. This is in fact an improvement on the renowned sales funnels where a large number of prospects would lead to a significantly smaller number of customers.

kajabi-sales-funnel

Kajabi offers a couple of options for its pipelines:

  • Free Report
  • Promotional Offer
  • Sales Page
  • Webinar
  • Product Launch
  • Virtual Summit
  • Blank

Creating a Pipeline

When you click on a product pipeline, it is going to show you a picture of the measures that that particular pipeline would follow. Additionally, it comprises a video and a text that will explain how to best use that pipeline.

Editing the pipeline contents is a breeze. It’s very straightforward, and you can quickly see what your opt-in page would look like from the customer’s point-of-view.

It also lets you edit the emails that will be sent to your leads, and you can do this conveniently on the same page. You will be given a template which you can choose to follow. This template is unique because it was created by Brendon Burchard, among the world’s leading high-performance coaches.

And because Kajabi wants its users not to forget any important steps, in addition, it provides a mini checklist on the left side of this panel so you can check which actions are left to be edited.

Pipeline Analytics

Kajabi has a Pipeline Stats feature which allows you to monitor how well your advertising plans are doing. Here, you are able to see how each page and email of this pipeline is performing. It even gives you data on your revenue per view.

These analytics will be helpful later on when you examine your marketing plans and pinpoint which areas to improve on to generate more customers.

Pipelines is one of Kajabi’s strongest points. It’s very powerful in generating leads and in following up on those leads to turn advertisements into sales.

Automation

Email Marketing

When a visitor places something in his or her cart and then abandons it without completing the purchase, you can set Kajabi to send an email to that potential customer. This acts as a reminder of your deal and maybe in time will convince the person to finally buy the product.

Due to automation, this is done with no one working manually in monitoring your visitor’s activities.

Marketing Partners

Kajabi has partnered up with some of the best tools for email marketing. In particular, it has integrated the following into its system: ConvertKit, MailChimp, Drip, Aweber, and Active Campaign.

Affiliate Program Kajabi Online Chat

We have to point out that this choice is available only in the Growth and Pro Plans of Kajabi. This isn’t found in the Basic Plan, which is the cheapest option.

Kajabi understands the creator’s need to market his or her products through affiliate marketing. Thus, it has integrated the essential tools for affiliate program management.

This makes it much easier for you and your partners to promote your goods and give them the commission agreed upon.

Pricing Your Courses

Kajabi offers a very simple method of pricing your merchandise. Just go to the Offers tab at the left side and click on Add New Offer. You even have the option to bundle your products and price them accordingly.

This is extremely handy especially if you’re trying to promote the courses. Rather than selling them separately, you have the option to offer them as a set.

In addition, you can choose if the payment will be one-time or on a subscription basis.

As soon as you make a new offer, it will ask you to decide on a title for this offer, the product that you will include, and the price. Take note that at this stage, you may just choose one product, but don’t worry because in the later pages, you will have a great deal of options in terms of bundles and payment option.

From there, it is going to direct you to a page which will allow you to choose an internal name and to add a description. When you click on edit price it leads you to the pop-up which allows you to choose the following payment choices:

  • Free
  • One-time Payment
  • Multiple Payments
    • Here, you can choose the number of payments that have to be between 2 and 12.
  • Recurring Subscription
    • With this option, you can offer your customers the option to try out your merchandise for a certain number of days. It also provides you the choice of how often you will bill your customer.

It also lets you choose the currency you would like the price to be in.

In this exact same page, you will have the option to add more products to the offer. This is where the bundles are made.

For some tips on pricing strategies, this post is very helpful.

Payment Methods

Kajabi partners with Stripe and Paypal for payment processing. As stated earlier, Kajabi doesn’t charge transaction fees. However, you do need to answer to the cost of its payment method partners.

Paypal in particular makes it easier for you to pay your affiliates if you have an affiliate program. All you have to do is export a list of all your affiliate sales and use that file to perform a Paypal Mass Pay.

As for refunds, you don’t need to leave Kajabi to process those. The website has a system that enables you to process refunds without going to Paypal or Stripe.

Kajabi Online Chat

Kajabi Pricing

Pricing is not one of those strong points of Kajabi. In actuality, many people would think twice about using the system since it is relatively more expensive than many of its counterparts. However, with a highly integrated platform, you wouldn’t need to pay extra for extra services from third parties.

Thus, generally, we think that Kajabi is well worth the money. Below, we discuss the Kajabi three-tiered pricing and the benefits you can get from each one. For a more detailed discussion, we’ve dedicated a full article about the strategies here.

Basic Plan Kajabi Online Chat

The lowest priced Kajabi plan starts at $119 if you choose to be billed annually. If you opt for the monthly billing, however, it’s likely to cost you $149 a month.

The Basic Plan might be the most inexpensive option and it’s certainly a great place to start out, but we don’t recommend it if you are really serious about developing your business. The package limits you to only three courses and one website, and you may only have around a thousand members. However, the landing pages and advertising emails are unlimited.

You also need to schedule your questions about the site with the Basic Plan because the Kajabi customer support would only be able to help you out on weekdays, from 9 a.m. to 7 p.m. via a live chat.

Additionally, it doesn’t contain some of the most important advertising tools that you can see in the higher pricing tiers. So if you currently have an experience with course creating, you may want to consider the Growth or Pro plans. Kajabi Online Chat

Growth Plan

As the name suggests, this pricing tier allows you to grow your company with Kajabi significantly. For $50 more, you can level up to this tier and get five times more courses.

The monthly payment option would cost you $199, but if you decide to be billed annually, it will cost just $159.

Additional Features Kajabi Online Chat

The best reason to consider this tier over the Basic Plan is the three major characteristics which aren’t found in the less expensive option: white-labeling, affiliate marketing, and automation.

By white labeling the website, you can erase all traces of Kajabi from the front-end site. All your patrons are going to see is a website which screams only you. This can be helpful when it comes to branding and promoting.

Affiliate advertising, on the other hand, comes handy when you decide to seek support from other influencers to promote your products. This measure allows your following to grow and lets you reach out to more people who can be potential customers. When you are serious about developing your business, you will require the support of your fellow founders so that you can tap into their audience also. This is one of the simplest ways to grow a following because you’re reaching out to people who are interested about the products you are trying to sell.

Finally, automation permits you to easily follow up with your students and keep them engaged. With this feature, you do not need to constantly monitor who among them need a bit more push to get the most out of your classes. Kajabi lets you automatically send out emails to students who haven’t been visiting your website or provide extra learning materials to those who are not doing well on the examinations. Kajabi Online Chat

As a creator, we know that you’re not in the business to just make money. You’d want your merchandise to be of value also. Businesswise, this is valuable because if people are getting the value of what they paid for, they’ll be more inclined to return for more. It is a win-win.

Customer Service

Unlike the Basic Plan, you can reach out to the Kajabi support service with any concerns any time of the day with the Growth Plan. You can contact their support team whenever you want, so in the event you wish to pull an all-nighter to work on your next class, you can be certain help is only an email away.

Pro Plan Kajabi Online Chat

Now this is where the Kajabi pricing starts to really become steep. It includes everything that the Growth Plan has but it allows you to have 100 products to market. Additionally, it gives the user the ability to manage three sites and at most 20,000 members.

There is still an unlimited number of landing pages, but the advertising emails are limited to two million. We’d wish it would also be infinite like the lower tiers because you are paying $200 bucks more than the Growth Plan.

You may get Kajabi’s Pro Plan for $399 a month for the monthly payment option and $319 if you would like to be billed annually.

Aside from the increase in the amount of products, websites, and associates, you also get to have access to the Experts Academy, where you can learn more about marketing your own personal brand. It still has the 24/7 customer support service that allows a live chat with representatives.

The Kajabi Pro Plan is for those who have a good amount of courses to sell. And with 25 admin users permitted under the plan, you can outsource some of your work to workers. If you are able to do so, congratulations are in order. You’ve managed your business well.

Migrating to Kajabi Kajabi Online Chat

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If you’re someone who is not new to the course-creating business, you might have used other programs before. If this Kajabi review and others like it have convinced you that Kajabi is the better option, the next thing to be concerned about is how to migrate all your information.

You would not want to start from scratch, and you certainly would not want to inconvenience your present members. Fortunately, Kajabi allows you to migrate your members by simply minding their names and email address using a .csv file. However, you’re limited to 500 members per import, so if you’ve got more than that, you are going to have to deal with multiple imports.

The biggest drawback with migrating to Kajabi from a different platform is the simple fact your existing members need to reset their passwords since those would not be contained in the importation. This is an excellent sign, though because it means that the passwords are well-protected as the platforms can’t access them. However, this extra task may not be welcomed by your patrons.

Kajabi Online Chat

Conclusion Kajabi Online Chat

Kajabi offers a lot of value for the price you pay. It’s a well-integrated system that enables even the novice to easily develop his eLearning enterprise.

There aren’t much technical skills required to run an online business with Kajabi. This enables creators to focus more on creating valuable content for their clients rather than wasting energy on building a professional-looking website. You have complete freedom over your students’ data and pricing of your courses unlike other similar platforms. Kajabi also has many marketing features that will push your business to new heights.

With all the tools supplied by the website, we can confidently recommend Kajabi to those who would like to make a career out of making online classes. It’s overall a wonderful tool to have to manage your business from conception to selling.

Click here to see more about the pricing for Kajabi.

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